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Take the pulse of every community member

Better member engagement for data-driven decisions with the Community Impact Wheel

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What is the Community Impact Wheel?

Community members are at the heart of every association. To keep your organisation healthy and functioning effectively, you need to make sure that their needs are heard and taken care of.

The Community Impact Wheel enables associations of any size to establish their members’ priorities for the association and evaluate how it has succeeded so far. The Wheel shows each member their input in the context of the broader community feedback, as well as the priorities of the board and executives. The interactivity of the tool attracts a higher proportion of responses, equipping you to make data-driven strategic decisions and allocate resources according to the community's needs.

By transforming traditional surveys from passive, one-way tools into a dynamic conversation between individual members, the community, and leadership, the Community Impact Wheel helps you understand member desires and pain points, enabling you to better care for and strengthen your community.

Community Impact Wheel

 

Benefits for your community

Enhanced engagement

Boost your community's interactiion and commitment through our dynamic engagement tool. With CIE you can keep your members actively participating and deeeply connected to your initiatives.

Transparency for all

Gain a clearer understanding of your community's needs and aspirations with CIW’s detailed insights. Transparent communication fosters trust and makes your decision-making processes more inclusive and effective.

Stronger sense of belonging

Build a more cohesive community where each member feels genuinely valued and integral. CIW helps cultivate a nurturing environment, increasing member retention and satisfaction.

Active involvement

Encourage robust member contributions to your community’s strategic direction. CIW facilitates active involvement, ensuring that all voices are heard and contribute meaningfully to your community's goals.

Making Community Impact in 4 Steps

 

Step 1

Introduction

We Introduce your community members to the CIW tool, explaining its purpose and how thei rinput will directly impact community strategies and operations.

Step 2

Wheel

Members engage with the interactive wheel to easily provide their feedback on various aspects of the community, prioritizing issues and areas that matter most to them.

Step 3

Compare

After feedback is collected, the CIW allows each individual to compare their responses to those of the rest of the communty and the organisation leaders, identifying common values and areas for improvement.

Step 4

Feedback

Utilise the compiled feedback to make informed strategic decisions that align with the real needs and desires of your community, enhancing member satisfaction and engagement.

How to use the Wheel

 

 

Who is it for?

The Community Impact Wheel is suitable for both small and large associations, societies, and federations, whether they operate on a national, regional, or international level.

Designed to adapt to your organisation's unique needs, the CIW offers a customisable platform that enhances member participation, increases transparency and supports data-driven decisions. This makes it an indispensable tool for anyone aiming to cultivate a more active and committed community.

Community Impact Wheel

 

Lisa Collins
I highly recommend the Community Impact Wheel for its ability to foster deeper engagement and transparency within communities. I love how the tool places members at the heart of decision-making, providing valuable insights and data that drive strategic, impactful decisions while building a strong sense of belonging and agency among members.

Lisa Collins

Dovetail Creative

We are in the middle of large-scale restructuring of our membership engagement activities and are looking for technologies to support us with that. Our challenge is to engage a very large number of people all over the world, but I can see that our membership would like the way the Community Impact Wheel works.

What people say

I look forward to using the tool! This will be so useful to use when we poll our members so they can see their priorities in comparison to the rest of the federation!

What people say

We have both an immediate need for a survey tool for a small cohort and a longer-term requirement, and are considering integrating the Community Impact Wheel as a companion to SurveyMonkey where we run our larger annual membership surveys.

What people say

The Community Impact Wheel really helped to elevate the quality of conversation at our Council Workshop, revealing areas we had not previously clearly seen, and sparking discussions that we had not had before.

What people say

I think the Community Impact Wheel it’s great. I have had really positive responses from those I have shown it to. The real time feedback is very popular with the younger members of the society.

What people say

 

 

Success Story

Association of Translation Companies

The Association of Translation Companies (ATC) is a UK-based, growing trade association with 230 member companies operating in the UK’s language services sector.

The ATC aims to gain a deeper understanding of member companies’ priorities and experiences, to engage and activate member company representatives, and to build a relevant, future-proofed strategy. Through implementing the Community Impact Wheel, the ATC looks to create an immediate, interactive feedback loop between the association’s leadership and its members – a critical step on its engagement journey.

View the case studies

 

 

Story of the Community Impact Wheel

Raisa McNab
Raisa McNab

 

Inspired by the needs of associations and member organisations worldwide, association leader Raisa McNab developed the Community Impact Wheel. Her mission was to create a tool which addresses the unique challenges of engaging and understanding silent community members and to fill the gaps left by traditional survey tools.

Theoughour its development, the tool was tested with a wide array of associaiton members, including national, international, individual and business member organisations globally.

The CIW aids associations in making informed decisions and effectively allocating resources by capturing cricual insights into member needs and values, which leads to improved strategic planning and engagement in dynamic community environments.

 

 

 

 

Ready to engage your community?

 

Subscribe to the Community Impact Wheel today!

 

 

 

 

"Community Impact Wheel"  is a registered trademark of Communication Squared Oy and sold under exclusive world-wide license by the Association of Association Executives.