12 Nov 2019

A strategy review and transformation at the Association of Mutual Insurers and Insurance Co-operatives in Europe

Delivering a strategy review and transformation for AMIICE

Delivering a strategy review and transformation for AMIICE involved taking a close look at the relationship of its members with key European institutions.  The association is predominantly designed to advocate and influence European institutions to create a favourable and fair operating environment for its members.  A key activity is to ensure that policy makers understand the nature of mutuals and co-operatives.  The process of transformation was undertaken by board members and has now been successfully embedded.  Find out about the process, concerns and outcomes in this case study.

  • the key drivers that led to the transformation
  • looking at how to improve board efficiency
  • how the work was undertaken by the board and how this was activated with budgetary constraints
  • meeting the challenges of working with a culturally diverse membership
  • how were the approaches to different members orchestrated to take account of the diversity of attitudes to the changes
  • connecting with members effectively to communicate the value proposition
  • evaluating the outcomes so far achieved

This Q&A for this presentation

 

Speaker

Sarah Goddard
Sarah Goddard

Secretary General, Association of Mutual Insurers and Insurance Cooperatives in Europe

Sarah Goddard is the Secretary General of AMICE, the Association of Mutual Insurers and Insurance Cooperatives in Europe. AMICE if the voice of the mutual and cooperative insurance market in Europe, which is responsible for more than 30% of European insurance business. AMICE?s focus is on the advocacy, assistance and promotion agendas, and like many similar organisations runs with a small Secretariat. Prior to joining AMICE, she was the CEO of DIMA (the Dublin International Insurance & Management Association), representing the interests of international re/insurers to the Irish government and European authorities for more than ten years. During that period, she held a number of government-related appointments and was instrumental in ensuring that European Directives properly responded to the European re/insurance market needs. Her earlier career was based in the London insurance market as a communications expert, journalist, editor and commentator with global business media and specialist international insurance publications, and in-house with Lloyd?s of London.