Membership Officer

Institute of Regulation

Length of contract
2 years

About the Organisation

Institute of Regulation is a membership organization. We’re a professional network, providing professional development and promoting good practice in regulation. A third of UK regulators are members, including high-profile organizations such as the Civil Aviation Authority, Ofsted, Ofgem, Information Commissioners Office, National Audit Office, and Care Quality Commission.

 We offer a wide range of peer support opportunities – from events, professional development, and special interest groups, alongside contributing to the national conversation on regulation and regulatory practice. We host the UK’s biggest annual conference on regulation and the UK’s only regulation podcast, and we are regularly invited to advise the government and parliament on regulatory matters. Established in 2021, we believe good regulation is essential for a thriving economy and society. We aspire to be the UK home of good regulation.

Institute of Regulation is a member-led organisation. We believe that good regulation holds the key to public organizational effectiveness and social and economic prosperity. We aim to bring sector-specific knowledge sharing for best practices and improved value and provide a framework for policy innovation, collaboration, and improved public services.

About the role

The Membership Officer is responsible for supporting an excellent member experience in the thriving membership communities and for helping the Institute to grow its membership base.

Responsibilities

Membership Activities & Management Operations:

• Support program of events, professional development, and special interest groups, with responsibilities for operations, including speaker and delegate experience.
• Support effective member networking.

Stakeholder Engagement:

• Contribute to relationships with members and key stakeholders.
• Engage with potential new members as necessary.
• Coordinate the Institute’s communications across email, regulation hub, web, and socials.

Operational Management:

• Contribute to regular reports to the chair and board.
• Support finances and manage budgets.
• Support annual subscription renewals.
• Ensure the Institute carefully handles membership information, enabling effective and appropriate member targeting.
• Contribute to general administration and operational support.

Skills, Competencies & Experience

Essential:

• Experience in designing and running administrative systems
• Experience using a wide range of communication channels and tools.
• Project coordination experience.
• Stakeholder engagement experience.
• Highly organized and efficient administratively
• Excellent written and oral communication skills.
• Able to communicate complex information in a clear and meaningful way.
• Event management skills
• Motivated, with an ability to work independently, in a remote setting.
• Demonstrated diligence, with an attention to detail.
• Highly organized.

Desirable:

• Income generation.
• Experience & empathy with regulators and their contribution to the economy and society.
• Creative approach to problem solving.

Required Qualifications

• Undergraduate Degree

Compensation & Benefits

• Pension Contributions
• Other Benefits

Conditions of employment

• You must have the right to work in the UK

Working locations

• Home-based
• Occasional travel in the Uk

How to apply

• Send an email to [email protected] with a CV and a cover letter by Monday 3rd March 2025 at 5 PM

Interviews

• Only shortlisted candidates will be contacted for an interview. The interview will take place online in March 2025.

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