Membership Engagement Officer

Royal College of Obstetricians and Gynaecologists

Hours
Full-time 35 hours per week

About the Organisation

RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.

About the role

As part of the Membership team, you will play a key role in supporting our international membership engagement activities, ensuring our members worldwide feel connected, supported, and engaged with the College’s work. This is a fantastic opportunity for someone who thrives in relationship management, stakeholder engagement, and international collaboration. We have an exciting opportunity for a Membership Engagement Officer to join our team.

You will be part of a supportive and passionate team, working closely with the Membership Engagement Manager, Director of Membership and International Representative Committees (IRCs), Liaison Groups (LGs), and International Council Representatives to enhance international membership engagement through strategic initiatives, communication, and events.

Responsibilities

• Building and maintaining relationships with key international representatives to strengthen member engagement.
• Coordinating quarterly IRC meetings and other key engagement events, including overseeing logistics, planning, communications, and on-the-ground support ensuring smooth organization, follow-up, and action tracking.
• Develop and send out IRC newsletters and other relevant communications on behalf of IRCs and LGs to keep members informed and engaged.
• Support the appointment process for IRC and LG Chairs and completion of the IRC Collaboration Frameworks ensuring alignment with RCOG governance.
• Maintaining accurate records of international membership data
• Supporting the development of engagement activity to improve membership retention and satisfaction.

Skills, Competencies & Experience

• Background in high-level stakeholder engagement, relationship management, and membership services
• Working knowledge of organizing and supporting meetings with diverse stakeholder groups (face-to-face and virtual) and administrative tasks such as data entry and record management
• Familiarity with working within a global membership setting and with international customers or similar context
• Effective interpersonal and communication skills with the ability to interact professionally with diverse stakeholders
• Collaborative team player with a proactive approach to problem-solving
• Effective organizational skills and ability to prioritize tasks and manage time efficiently to meet deadlines and optimize productivity

Required Qualifications

• Undergraduate Degree

Compensation & Benefits

• 25 days Annual Leave
• Plus Bank Holidays & Christmas and New Year
• Employer Pension Contribution 10%
• Enhanced Occupational Maternity 
• Parental Leave Policies
• Interest-Free Bike
• Season Ticket and Technology Loans
• Study Leave
• Free Lunch
• Life Assurance Scheme
• Lifestyle Discounts

Conditions of employment

• You need to have the right to work in the UK

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Send an email to [email protected] with a CV and a cover letter by 3rd March 2025 at 10 AM

Interviews

• Shortlisted candidates will be contacted for an interview.

Policies

• We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian, and minority ethnic backgrounds and those with a disability: Diversity Policy and Equal Opportunities Policy.

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