Membership and Growth Manager

Chartered Institution of Highways and Transportation

Hours
Full-time 37 hours per week

Length of contract
12 month

About the Organisation

Chartered Institution of Highways and Transportation (CIHT) is a UK-based professional membership organization dedicated to supporting and promoting excellence in transportation infrastructure, highways, and mobility. It provides technical guidance, professional development opportunities, and networking for professionals working in the transport and infrastructure sector.

Founded in 1930 as the Institution of Highway Engineers, CIHT has grown into a globally recognized institution with thousands of members working in highways, transport planning, engineering, and mobility. It was granted a Royal Charter in 2009, affirming its commitment to advancing the profession and setting high standards of practice.

About the role

Membership and Growth Manager is a new role that will support and work with the Head of Marketing and Growth to deliver the core growth and sales strategies of CIHT. An initial focus will be on creating a sales work plan to deliver on the Institution’s growth agenda in membership recruitment and product sales. The role will work alongside the Marketing and Communications and other Membership and Growth Managers to deliver a coordinated marketing, sales, and recruitment strategy. The role requires an experienced professional who has a track record of delivering membership sales and growth within a fast-paced environment.

The role manages the strategy of acquiring new members and enhancing a pipeline of new business targets through outreach, events, and networking. The successful candidate will negotiate agreements with companies/individuals and bring onboard membership subscriptions. This will include some cold outreach and networking to generate and nurture new leads.

Responsibilities

Sales Strategy Development:

• Create and implement a sales work plan aimed at advancing CIHT's growth agenda in both membership recruitment and product sales.

Membership Acquisition:

• Develop strategies to attract new members, including building a pipeline of potential members through outreach, events, and networking. This involves negotiating agreements with companies and individuals to secure membership subscriptions, which may include cold outreach and lead nurturing.

Collaboration:

• Work alongside the Marketing and Communications team and other Membership and Growth Managers to deliver a coordinated marketing, sales, and recruitment strategy.

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders to promote CIHT's membership benefits and opportunities.

Skills, Competencies & Experience

• Proven track record in membership sales and growth within a fast-paced environment.
• Experience in business development, relationship management, and sales roles in learning and development sectors is also suitable.
• Strong commercial mindset with excellent storytelling, marketing, and sales abilities.
• Exceptional commitment to customer service and the ability to build robust relationships with stakeholders.
• Clear understanding of audience segmentation and practices for targeting and tailoring communications, including data analysis.
• Highly motivated, organized, and capable of managing multiple projects and objectives simultaneously.
• Ability to work independently without day-to-day management while owning continuous professional development.
• Comfortable with cross-team collaboration to achieve outcomes for CIHT and actively encourages working across teams.

Required Qualifications

• Undergraduate Degree

Compensation & Benefits

• 27 day's Annual Leave Plus Bank Holidays
• Support Staff Wellbeing Benefit
• Employee Assistance Programme 
• Eye Care Costs 
• Free Tea and coffee 
• Pension and Life Assurance
•  Pension Scheme 8% Employer Contributions 
• Employee Contribution 5%).
• Generous Holiday Allowance 

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Send an email to [email protected] with a CV and a cover letter by 28th February 2025 at 5 PM

Interviews

• Shortlisted candidates will be contacted for an interview

Policies

• CIHT is committed to equality and diversity in its role as an employer, valuing the benefits a diverse workforce brings. It is our intention not to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex, or sexual orientation.

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