Community Development Manager (England)

Chartered Institute of Library and Information Professionals

Hours
Full-time: 35 hours per week

About the Organisation

Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.

This is a fabulous opportunity to join a modern charity and professional body which last year celebrated 125 years since gaining our Royal Charter with thousands of members in the UK and internationally. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans that commenced this year. CILIP is a London-based charity with a friendly, hardworking team.

About the role

Chartered Institute for Library and Information Professionals (CILIP) as the Community Development Manager (England).  This role is crucial in supporting our mission by enabling our professional peer communities to bring people together to create positive experiences, including CPD, peer networking, and knowledge-sharing opportunities.

75% of CILIP members see our professional peer communities as a key attractor for joining CILIP and staying with us. Members rank membership of our communities in their top three membership benefits. This position, within the Community and Partnerships Team, reports to the Community and Partnerships Manager.

Responsibilities

• Supporting CILIP’s Communities in their engagement with CILIP HQ by building strong relationships with them, ensuring effective two-way communication with each Community. This includes the production of a monthly newsletter, sharing intelligence and feedback from the
• Communities with CILIP staff, being a route into CILIP for the Communities and occasional in-person visits.
• Maintaining and developing training materials for the Communities and responding to administrative and governance enquiries from them.
• Driving change and improvements in our Communities by collaborating with them to ensure they benefit fully from CILIP’s Digital Transformation Programme and other initiatives. 
• Providing direction and oversight for CILIP’s Communities. This includes collaborating with them to ensure strategic alignment with CILIP HQ strategy and plans and to ensure that they are allocated annual funding as needed.
• Regularly identifying potential leads for CILIP’s services (from committee members and event attendees) and sharing those leads with the appropriate CILIP staff.
• Working with the CILIP CEO as part of a ‘virtual team’ tasked with aligning CILIP’s strategy and plans with the increasingly important Devolved context.
• Facilitating the quarterly CILIP Member Council meetings and helping ensure the Council is as effective as possible.
• Responding to leads and enquiries about the CILIP Employer Partner Scheme in the absence of the Communities & Partnerships Manager.
• The role may be called on from time to time to support the delivery of the CILIP’s work across other teams and functions within CILIP.
• Provide support to the Communities and Partnerships Manager with any related duties as assigned, within the scope of the role.

Skills, Competencies, & Experience

Experience:

• Professional experience in libraries, information or knowledge management D
• Experience of leading or overseeing communities and partnerships E
• Experience of working in a multi-stakeholder/large community environment

Skills & Abilities:

• Ability to set and achieve performance targets
• Ability to work effectively under own initiative and as part of a team
• Expertise in the library, information and knowledge management sectors
• Strong customer, stakeholder and relationship management skills
• Ability to manage a flexible workload

Personal Details:

• Interested in the strategic development of the library, information and knowledge sector
• Highly motivated self-starter with a focus on outcomes
• Personal commitment to the promotion of Equality, Diversity and Inclusion

Required Qualifications

• Undergraduate Degree

Compensation & Benefits

• 27 days’ Annual Leave plus public Holidays
• Generous Pension Scheme 
• Employee Contribution of 5%, 
• Employer Contribution of 10%
• Death in Service Benefit
• Access to CILIP’s Employee Assistance Programme
• Perkbox Employee Discounts and Wellbeing Hub
• Generous Enhanced Leave Benefits, 
• Occupational Sick Pay
• Maternity Leave
• Paternity Leave and Carers Leave
• Buy up to 5 days’ Additional Annual Leave
• Annual Flu Vaccination Voucher
• Contribution to Eye Tests and Glasses for DSE Use.

Conditions of employment

• You need to have the right to work in the UK

Working locations

• Hybrid model, working in the London office and remotely
• Occasional Travel within The UK 

How to apply

• Send an email to [email protected] with a CV and a cover letter by 14th April 2025 at 5 PM

Interviews

• Only short-listed candidates will be contacted for an interview. Interviews will be held between Tuesday, 22nd April and Thursday, 24th April 2025

Policies

• CILIP is an equal opportunities employer and committed to championing diversity, inclusion and representation. We particularly welcome applications from people from under-represented groups.

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