Communications Officer

European Health Management Association

Hours
Full-time 38 hours per week

Length of contract
6 Month

About the Organisation

European Health Management Association (EHMA) is the only membership association in Europe that brings together the full health ecosystem of health managers, informal and formal caregivers, patients, legislators, educators, policymakers and regulators, public health experts, researchers, health insurance experts, and industry. We coordinate projects, events, and initiatives aimed at creating a clear health vision and alignment strategy, as well as laying down the organizational, societal, and technological conditions to achieve optimal health outcomes for individual patients and the entire community. There are currently 15 highly-skilled colleagues in the office contributing to an active, diverse, and dynamic work environment.

About the role

Communications Officer will work in close collaboration with the Communications Manager for the development and delivery of the communication portfolio. They will collaborate with the Policy Team to ensure all communications incorporate the latest health management knowledge, and with the Project Team to leverage all our initiatives and networks. The Communications Officer will report to the Communications Manager.

To build excellence in health management we lead initiatives including research projects, working groups, policy and communication campaigns, and events. We are organized into three departments: projects, policy, and operations. The Senior Management and the Management teams provide leadership and support to all departments.

The successful candidate will be part of the Operations Team and deliver the full communication portfolio for our core operations. They will develop and deliver strategies and campaigns that reach our diversity of audiences and ensure engaging dissemination of initiatives and research findings that support effective health management across Europe.

Responsibilities

• Execute a dynamic communications program for multiple initiatives, including our conference, educational events, awareness-raising campaigns, and more, building and maintaining online channels including websites, social media platforms, newsletters, and publications.
• Support the production and implementation of a communications strategy for the organization, including dissemination targets, identification of audiences, social media, and the development of compelling content.
• Develop reports on metrics and outcomes of various campaigns and activities: media outreach, new campaigns, social media engagement, events, etc.
• Reach audiences that would attend our events and conferences by working in collaboration with the Director of Development, Events Manager, and other colleagues to develop and implement marketing campaigns.
• Support social media coverage of all EHMA initiatives, as well as other health management-related initiatives and events where necessary.
• Ensure maximum social media engagement with allies and trending topics in health management.

Skills, Competencies & Experience

General Competencies:

• Uphold EHMA’s statutes, vision, and values.
• Adhere to EHMA’s policies and procedures.
• Fluency in English, spoken and written.
• Provision of outstanding customer service to our members, colleagues, board, and stakeholders.
• Have a can-do attitude and be solution-focused.
• Manage and prioritize your workload and ensure deadlines are met.
• Ability to be flexible with priorities and manage time and multiple tasks.
• Strong writing and communication skills.
• Maintain positive and constructive working relationships with all members of the staff team.
• Undertake relevant professional development activities and training as agreed with your line manager.
• Maintain confidentiality with sensitive or privileged information, including day-to-day observance of data protection guidelines.
• Adhere to all internal and external policies and procedures and contribute to their ongoing development.
• Regard for personal health and safety and for that of those around you.
• Ability to travel, predominantly across Europe and sometimes other regions, including one-day meetings, overnight, and multi-days.
• Sound knowledge of Microsoft Office and SharePoint.

Communications Competencies:

• Sound knowledge of social media for dissemination purposes.
• Excellent knowledge of CMS platforms for website management (WordPress).
• Effective use of Newsletter clients (e.g. Mailchimp).
• Ability to develop compelling content and engagement techniques.
• Ability to plan comprehensive communication campaigns.
• Excellent writing skills and ability to complete technical reports, summaries, meeting notes, and briefings.
• Excellent knowledge of visual design tools and editing tools and applications.
• Have a critical eye in terms of quality, accuracy, and meticulous attention to detail.
• Ability to identify and exploit potential project dissemination opportunities.

Project Management Competencies:

• Sound project management skills.
• Ability to write effective proposals.
•  Ability to productively engage with project partners and other external stakeholders.
• Ability to keep collaborators up to date on project activities.

Financial Competencies:

• Able to work within project budgets.
• Able to contribute to the preparation of proposals for funding from external sources.
• Able to source and recommend suppliers for communications activities (such as website creation) in line with budget and commissioning contracts.

Leadership Competencies:

• Ability to incorporate ethical standards and EHMA values as the basis of all interactions with stakeholders.
• Ability to use individual, team, and organizational learning opportunities for personal and professional development.
• Ability to inspire and foster engagement with colleagues across the organization.
• Able to contribute to the development of work plans and budgets.
• Committed to measuring, reporting, ing and continuously improving organizational performance. 

Desirable:

• Experience in graphic design.
• Fluency in other European languages. 

Required Qualifications

• Undergraduate Degree

Compensation & Benefits

• Meal Vouchers
• €8 per day Worked, 
• €50 month for phone Reimbursement Public
• Transport Reimbursement
• Complementary Pension
• Hospitalisation Insurance
• Ambulatory and Dental Care
• 5 days of paid Extra-Legal holidays over the Christmas period.

Conditions of employment

• You need to be eligible to work in the Belgium

Working locations

• Remotely working and occasional travel required

How to apply

• Send an email to Ms. Olga Polyaeva, Communications Manager at [email protected] with a CV Maximum of 3 pages and 2 pages of a cover letter, Your 1st Name & last name, and with the subject line "Communications officer" on the 8th March 2025 at 5 PM

Interviews

• Shortlisted candidates will be contacted for an interview.

Policies

• We are committed to building an inclusive working environment and we want all our staff to thrive. We value the diversity that every staff member brings to EHMA. We offer a flexible working environment, and reasonable accommodations will be made for people who identify as living with a disability. We are also committed to reducing to the very minimum (unconscious) bias and making the recruitment process as objective as possible. We assess applications and interviews through a point-based system and candidates are asked the same interview questions. We also offer personal feedback to all applicants who request it.

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