Communications & Membership Officer
Ecsite
About the Organisation
Ecsite is the European network of science centers and museums, uniting 300+ member organizations committed to inspiring people about science. By creating events and providing collaborative platforms, Ecsite drives innovation, advocacy, and capacity-building in the field of science engagement. This is a unique opportunity to join our team as we move into a new phase of member engagement and communication activities.
About the role
The Communications & Membership Officer at Ecsite plays a vital role in strengthening the voice and visibility of the European network of science centers and museums. This position is designed to enhance member engagement, promote Ecsite's activities, and drive communication strategies that align with the organization’s mission to foster creativity and engagement with science.
This role offers the opportunity to collaborate with leading science organizations across Europe, contribute to impactful projects, and be part of a dynamic team dedicated to shaping the future of science engagement.
Responsibilities
Communications:
- Support in the development and delivery of communication plans for the Ecsite network and its conferences.
- Create compelling and engaging content for and about Ecsite members.
- Create, edit, and distribute content for newsletters, press releases, event promotions, and other digital platforms.
- Coordinate with the events team to ensure smooth communication with attendees, speakers, and partners.
- Provide on-site conference communication support to attendees and the wider world.
- Maintain and update the Ecsite website with fresh and relevant content.
- Collaborate with internal teams to ensure messaging is aligned.
- Support in the development and execute the organizational social media plan across platforms.
- Monitor social media analytics to measure success and recommend improvements.
- Support the Head of Membership and Communications in other communications activities as required.
Membership:
- Support in the development and implementation of activities to engage and support members
- Plan and coordinate all aspects of online membership activities, such as webinars, and community groups.
- Proactively recommend member benefits to meet evolving needs and interests.
- Maintain and update the membership database (CRM) to ensure accurate records of member information and activities.
- Analyse CRM data to identify trends, engagement metrics, and growth opportunities.
- Support the Head of Membership and Communications in other membership activities as required.
Skills, Competencies & Experience
Skills & Knowledge:
- Experience in a similar role involving communications for memberships, and events.
- Native-level English language, written and spoken
- Strong writing, editing, and storytelling skills with attention to detail.
- Proficiency in CRM systems and database management.
- A good understanding of communicating to different audiences.
- Expertise in social media platforms and analytics tools.
- Graphic design skills (experience with Canva or Adobe Suite is a plus)
Personal Attributes:
- Creative and proactive contributor with strong interpersonal skills
- A genuine relationship builder with a customer-focused mindset.
- Excellent organizational skills with the ability to manage multiple projects and deadlines.
- Ability to work both independently and as part of a team.
Required Qualifications
- Bachelor's/Masters Degree in a related field.
Compensation & Benefits
- 25 days Annual Holiday
- Attractive Salary
- Meal Vouchers
Conditions of employment
- You must have the right to work in Brussels.
Working locations
- Hybrid model, working in the Brussels office and remotely
How to apply
- Send an email to Florence Boivin, Ecsite HR Manager at [email protected] with a CV and a cover letter, Your Name, and with the subject line "Membership and Communication officer" by 5th January 2025.
Interviews
- Shortlisted candidates will be contacted for an interview.