Business Manager

PSHE Association

Contract type
Permanent & Full-time
Closing date
04 Nov 2024 09:00 AM
Location
London

Hours
Full-time 32 hours per week

Length of contract
Six Months

Salary
£38,000 - £40,000 per year

About the Organisation

PSHE Association is the national body for PSHE (personal, social, health, and economic) education – the school curriculum subject that supports children and young people's mental and physical health, relationships, safety, economic well-being, and careers. Charity and membership organization, the Association supports a national network of over 50,000 teachers and schools with resources, training, guidance, and advice. We work nationally to raise PSHE education standards for all children including in partnership with a range of leading charities, government bodies, corporates, and other partners. This is an exciting time for us as we are expanding our services to meet growing demand.

About the role

Working in close collaboration with our two Directorates, this role will require the post-holder to lead on and manage new bids, tenders, and proposals, and to support the ongoing project management of successful contracts and grants. The Business Manager will also play a key role in supporting the Training and Events Team and Subject Specialist team in developing a new on-demand training offer via our Learning Management System (LMS).

Responsibilities

Business and Financial Management:

  • Oversee all financial functions and support financial planning across the Association, including monitoring performance measures, income, expenditure, and budgets
  • Maintain and support the business pipeline, liaising with the Directorates and the accountants to keep the pipeline up-to-date and accurate
  • Lead and project-managed the development and drafting of submissions, project budgets, timelines, and risk registers for bids/tenders to support the growth of our thematic projects, working with the senior leadership team
  • Draft and negotiate the terms of contracts and grants following successful bids and develop and maintain strong relationships with external stakeholders and partners
  • Training and Events Officer to draft and approve proposals and quotes for clients requesting training, including schools, local authorities, multi-academy trusts, other school groups, health authorities, government departments, and corporate clients
  • Project management support to the Directorates to ensure the timely delivery of projects and new services within the agreed timeframe and predicted cost structure, and to monitor risk and resource
  • Identify opportunities for service development with the senior leadership team and undertake market research to understand current trends and competitor activity
  • Report regularly to the senior leadership team on performance, income, budgets, and any potential forecasts, including key achievements, lessons learned, options for capturing new opportunities, and mitigation of identified risks
  • Development, implementation, optimization, and maintenance of project management processes and systems – including the technology to support such processes and systems across the Association and communicating updates clearly to staff 

Governance:

  • Ensure strong governance and accurate, up-to-date record keeping across business and operations, with regular review processes
  • Support the Office Manager and colleagues with business continuity planning, organizational risk assessments, annual audits, and the maintenance of internal and external policies.

Service Delivery & Development:

  • Lead and manage the ongoing development of our training and events program alongside the Training and Events Officer and Senior Subject Specialists
  • Project manage the development of the Learning Management System (LMS) e-learning platform for members.
  • Technical development will be led by our Digital & Marketing Officer and digital agency, and content by our Subject Specialist team.
  • Business Manager will support co-ordination across the Directorates and lead on the phased roll-out of the service.
  • Oversee the planning, implementation, and growth of our face-to-face and online training events program (CPD, School Staff Training), conferences, and networking events across the school year taking into account user needs, organizational capacity, and revenue
  • Line management of the Training & Events Officer and Events & Administrative Assistant

Skills, Competencies & Experience

Skills, Abilities and Experience:

  • Business management similar role in a charity, membership body, and  relevant sector (Education, Health, services for children and young people)
  • Managing budgets, business pipelines, performance measures, and financial reporting on income and expenditure
  • Drafting bids, tenders, and funding applications
  • Managing contracts and grants from drafting through to ongoing project management, completion, and evaluation
  • Strong understanding of business and financial management
  • Excellent analytical and numeracy skills, including the ability to process complex information and translate this into reports for different audiences (Both internal and external)
  • Persuasive oral and written communication skills, including the ability to engage and maintain constructive relationships with a wide range of clients, colleagues, and service users
  • Computer literacy skills, including use of cloud-based and office-based platforms and applications (project management software, CRM databases, accounting software)
  • Ability to use their own initiative, working proactively and independently as well as part of a team, including supporting and encouraging those that they line manage.
  • Conscientiousness and diligence, with great attention to detail, while being flexible and adaptable enough to thrive within a fast-paced and sometimes fast-changing environment
  • Sympathy with the aims of PSHE education and the Association, with an ability to engage sensitively with the issues we cover in our work
  • Project management
  • Line management

Required Qualifications

  • Undergraduate Degree

Working locations

  • Hybrid model, working in the London office and remotely

How to apply

  • Send an email to [email protected] with a CV and a cover letter by Monday 4th November 2024 at 9:00 AM.

Interviews

  • Shortlisted candidates will be contacted for an interview.

Policies

  • We are an equal opportunities employer. We particularly welcome applications from people of colour who are currently underrepresented in our team and we actively encourage people with different backgrounds and skills to join us.