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Informatives - Membership
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  • Achieving standards-based international membership growth - VIEW
    Catherine Morgan, Chartered Institute of Public Relations

Recruitment and Retention

  • How to create niche compelling membership offers - VIEW
    Julia Kettlewell, Royal Pharmaceutical Society
  • Membership Matters - Mind the Gap - VIEW
    Davina Quarterman, Wiley
  • Are you really the best organisation for your members? Member retention, but only if you're worth it! - VIEW
    Brian Cleary, County Tipperary Chamber of Commerce
  • Innovative member recruitment: Techniques for successful recruitment initiatives - VIEW
    John Scarrott, Design Business Association

Engagement & Communications

  • Effective communication with members and techniques for measuring their engagement - VIEW
    Camilla Durrant, The British Dietetic Association
  • Marketing and Engaging with Generation Z - VIEW
    Anne Smee, UK Youth
  • Engage to retain - developing a winning strategy for engagement and rentention of members - VIEW
    Felicity Nelson, UK Chamber of Shipping
  • How automation will change what members need from their professional body - VIEW
    Alistair McCapra, Chartered Institute of Public Relations
  • Identifying the most effective ways of attracting & engaging members through digital channels - VIEW
    Joni Tyler, The Royal Institute of British Architects
  • Membership email strategies - VIEW
    John Scarrott, Design Business Association
  • Improving your performance by harnessing the web for member engagement - VIEW
    David Simpson, Advanced Solutions International
  • Driving Attendee Behaviour Through Gamification, Lessons Learned from the Youth Olympic Games - VIEW
    Stephane Doutriaux, Poken

Member Journey, Value & Offering

  • What innovative strategies are on offer for developing membership and value? - VIEW
    Kevin Mead, Prime Global - An Association of Independent Accounting Firms
  • Your Member Journey: Why your members are behaving the way they are - VIEW
    Sue Froggatt, Sue Froggatt Training & Consulting
  • Building a Supportive Infrastructure: People, Technology and the Three Step Challenge - VIEW
    Andy Burman, The British Dietetic Association
  • In 2026 what membership models will associations have adopted? - VIEW
    Greg Melia, American Society of Association Executives
  • How to apply network thinking to transform your membership - VIEW
    Mark Turrell, Vork & Orcasci
  • Understanding your members journey: Using CRM and marketing to make it a seamless experience - VIEW
    Adam Bolton, Association of MBA’s
  • Take your members on your journey, not the other way around: A different way to retain your members - VIEW
    Sue Froggatt, Sue Froggatt Training & Consulting
  • Membership activisation schemes to create a loyal community of brand advocates - VIEW
    Dino Babic, European Projects Association
  • Matching membership needs now and in the future: Lessons for Associations from a Silicon Valley start-ups - VIEW
    Daniel Kirby, Marketing Technology Association

Membership, Association & CRM Systems

  • CIO perspective: Investment decisions and the future for technology for Associations - VIEW
    Paul Costelloe, European CIO Association
  • Learning Lab 7: Overcoming fear of change - Common misconceptions about technology, CRM and your future membership needs - VIEW
    Cesar Lastra, The Chartered Institute of Marketing

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